Terms & Conditions

All reservation will be proceeding if you fill completely our Reservation Form. Your reservation will be reply within 1 x 24 hours. If your reservation is not confirmed our staffs will inform you and give the other suggestion. To secure your reservation we request down payment trough bank transfer.

All prices mentioned in this web site are in US Dollars per person or family group and are only available through the website online bookings.
The total amount is the final amount that you will be charged and includes all tax charges and service fees.

Deposits or full payments received for a tour package offered by New Gangga Rafting indicates acceptance and acknowledgment of any cancellation fees and all other conditions outlined herein.

- Cash
- Bank Transfer

New Gangga Rafting reserve the right to cancel or amend any tour due to water or weather conditions. If we have to cancel a tour due to such circumstances, you will receive a full refund or alter to another tour program.

You will receive NO REFUND:
- If you give less than 2 days notice
- If you miss the tour departure (e.g. sleeping late, unexpected illness or injury, etc)
- If you do not turn up
- If we have to cancel the booking because of client unsuitability due to age, ill health, poor fitness, inappropriate physical size, intoxication, etc.

If you wish to cancel we will keep a 10% administration fee (bank fee).

The client is urged to protect his/her investment with travel insurance.

New Gangga Rafting cannot be held responsible for changes to tour schedule for reasons beyond their control. (i.e. weather, road blockage, ceremonies, or other unforeseen circumstances)